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Job Details
Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. This position is Part Time role that will support patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. Hours: 4 week rotation: week 1- Tuesday 8:00am to 4:30pm CST and Wednesday 7:30am to 4:00pm CST, week 2- Monday 8:00am to 4:30pm CST, Tuesday 8:00am to 4:30pm CST, Thursday 8:00am to 4:30 pm CST and Saturday 8:00am to 4:00pm CST; week 3- Tuesday 8:00am to 4:30pm CST, Wednesday 8:00am to 4:30pm CST, and Saturday 8:00am to 4:00pm CST; Week 4- Monday 8:00 to 4:30pm CST, Tuesday 8:00am to 4:30pm CST and Thursday 8:00am to 4:30pm CST Location: 240 Maple Ave., Mukwonago, WI 53149 We offer 4 - 6 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment. Primary Responsibilities:
- Greets visitors and patients in person, or communicates by telephone, upholding excellent customer service
- Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
- Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
- Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
- Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
- Provides wayfinding instructions and assists with hospital information as requested
- Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
- May perform other duties upon request
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
- High School Diploma / GED (or higher)
- 1+ years of customer service experience in an office setting or professional work environment
- Basic level of proficiency with Microsoft Office products
- Must be 18 years of age OR older
- Experience in a medical office or hospital admitting/registration office
- Knowledge of medical terminology
- Experience with electronic medical records system
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more